Solved
VM refusing to terminate my contract
Copy of incident dated 2/3/24
There appears to be no email address that Virgin Media will accept, although I have since managed to cut and paste this into a complaints web form’. They have sen...
VM is indeed under investigation for exactly this behaviour https://community.virginmedia.com/t5/Community-Natter/Breaking-OFCOM-investigating-VM-over-difficulty-cancelling-VM/td-p/5365110
