VM Login Page Not Loading
I've been trying to solve this for a few days now but nothing is working. I've cleared my cookies and cache, disabled my extensions that the login page is still not loading. At a total loss of what to do.
Forum Discussion
3 Replies
- Robert_P
Forum Team
Hello Kaira_T
Sorry to hear of the login page issues experienced, we appreciate you taking the time to raise this via the forums and welcome to the community.
When you say 'not loading' does nothing appear on the screen? Are there any error messages and does this happen with other sites? Can you confirm which device this is happening on and if you get the same issue on other devices?
Let us know 😊
it does not say anything. no error messages. I'm getting it on my PC. Its just forever loading but nothing comes up.
- Molly_T
Hi Kaira_T 👋 Thanks for getting back to us.
Sorry to hear you are still getting this error message when trying to log in. Have you ever previously had access to My VM?
If you can also try logging in via the standalone app 👉 https://virg.in/myvmapp and let us know if you are having issues there too!
Thanks for your patience in the meantime! 🌞
