Hi
They breached the rules. Got really rude with me. Put me on a new contract without my agreement.
I got the Ombudsman involved, I'm in the process of uploading evidence and would you believe they admitted it all on chat here. Then changed the person handling the complaint and I back to the start. I have to laugh as I have screenshot the conversation and will upload it for the ombudsman.
lets see how I get on.
Hi MattL3,
Thank you for your post and welcome back to our Community Forums. We're here to help.
I'm sorry to hear of your experience. However, I believe that you're already in conversation with one of my colleagues regarding your concern via private message. We'll continue to assist you from there.
Thanks,
Thank you for your message. VM have now moved into their controlling /delaying phase.
ombudsman evidence needs to be uploaded by the 19, happening tonight
VM are so tricky.... I find their engagement to be dishonest. Rich_F I will be clearly getting the call to listen to, the one you didnt tell me that was being recorded. I am so glad taht all the call are recorded.
