Forum Discussion

Saint1970's avatar
Saint1970
Joining in
3 days ago

Visible cable In driveway needs re burying

 I had engineers booked today to re-bury my cable in front drive as its now showing through. Its visible feom the public footpath to the house, its so loose you could lift it up. Can you help?

4 Replies

  • Hey Saint1970, thank you for reaching out and we are sorry to hear about your cabling issue.

    To confirm you had an engineer visit but this isn't showing on your online account? 

    Did they manage to turn up at all yesterday?

    • Saint1970's avatar
      Saint1970
      Joining in

      No, noone ever turned up. I made the appointment on the telephone. The cables are even more visible now.

      • Akua_A's avatar
        Akua_A
        Icon for Forum Team rankForum Team

        We truly apologise for this on behalf of the team. We understand your concern. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

        Thanks,

  • I'm trying g to create a new post but have no idea how to do it. I had engineers booked today to return my cable in front drive as its now showing through. Can you help?