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Jaketaylor50's avatar
Jaketaylor50
Joining in
12 months ago

Virgin Mobile Device Security Key

Hello,

 

I’m wanting to change the account of which my DD is taken from for my headset. However, I don’t have a security key to access the webpage to make changed. I’ve checked all my emails and kind find nothing. 

Thanks,

Jake

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  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    12 months ago

    Hi Jaketaylor50 👋.

    Thanks for reaching out to us, and welcome to the Community Forums. We can assist you with sending out your security key, we would need to bring you in for a private message, if you wish to reach out to them they are contactable on 📞 0345 602 4420. 

    I will drop you a private message should you use to respond to it. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina