Forum Discussion

Jaketaylor50's avatar
Jaketaylor50
Joining in
10 months ago

Virgin Mobile Device Security Key

Hello,

 

I’m wanting to change the account of which my DD is taken from for my headset. However, I don’t have a security key to access the webpage to make changed. I’ve checked all my emails and kind find nothing. 

Thanks,

Jake

  • Hi Jaketaylor50 👋.

    Thanks for reaching out to us, and welcome to the Community Forums. We can assist you with sending out your security key, we would need to bring you in for a private message, if you wish to reach out to them they are contactable on 📞 0345 602 4420. 

    I will drop you a private message should you use to respond to it. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina