Forum Discussion

Jonathanphillip's avatar
Jonathanphillip
Tuning in
15 days ago

Virgin app is down at the moment

Tried logging In to it and a few sites are not available like account and packages and some others like engineer appointment and tracking Orders not available from jonnie 

2 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    15 days ago

    Down Detector does not show it as down, but I cannot get to their web site although I’m in the US at the moment.

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    15 days ago

    Hi Jonathanphillip, 

    Thanks for coming back to us in the Community. 

    I can see you're already in a private conversation with my colleague. We'll leave this with them to avoid multiple agents working on the same thing 🙂 They will be in touch with you via PM shortly.

    As a side note, please make sure you are only posting once about your issues. If you have a few different ones, or need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

    Thanks,