Kris60
29 days agoOn our wavelength
View account
I cannot view my account via the app or
Logging onto my account online
Anybody else with this problem
I cannot view my account via the app or
Logging onto my account online
Anybody else with this problem
The same
Exactly the same.
Lots of problems this morning with the website
Also here in Bristol.
Here in Plymouth
Hi Kris60, thanks for your post and we're sorry to hear you're currently effected by this fault.
We are aware of a widespread problem with our My Virgin Media accounts and have our team working on this to have this resolved for all effected users as soon as possible.
Apologies for any inconvenience or frustration caused.
Thanks,
David_Bn