VAT Receipts
Hi
Having spent many hours on phone waiting list and the automated chat awaiting for an agent
I would like to request VAT receipts please for November and December 2024
January and February 2025
Thank you for your help
Forum Discussion
3 Replies
- Carley_S
Forum Team
Hi Allysieben
Welcome to the Community Forums.
Sorry to hear you've not been able to speak with the team to request VAT receipts.
We can look into this request for you on our side. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon, or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.
I provided details as of your request via private message but had no response over 11 hours ago
- Carley_S
Hi Allysieben.
Thank you. I have received your private message.
Please be aware that responses over the Community Forums are not instant and can take up to 2 days for a response, depending on the business and agent operating hours and availability. If you prefer a more instant or urgent response, we would recommend you contact the team on 0345 454 1111, who can handle your request on a call. If you're happy to continue to receive support over the Community Forums, then please bear in mind, there may be some time between responses. We can assure you, that we'll respond as soon as we're able to do so.
