Forum Discussion

J4nnieD's avatar
J4nnieD
Joining in
5 months ago

VAT receipts

Please can you stop VAT receipts being sent please - I have tried to request this via various other channels but without success.

I can see that other forum members have been successful asking via this route.

Many thanks in advance.

4 Replies

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    5 months ago

    Hello J4nnieD,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having trying to cancel your VAT receipts.

    I'd be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

  • DittonUser's avatar
    DittonUser
    Joining in
    3 months ago

    I'm having the same issue, & have also tried multiple ways to try & get this simple task done; all have been futile. Please stop posting me VAT Receipts. Many thanks

    • David_Bn's avatar
      David_Bn
      Icon for Forum Team rankForum Team
      3 months ago

      Thanks for reaching out to us DittonUser, and welcome back to our Community Forums!

      Sorry to hear of the desire to stop VAT receipts being received, which seemingly hasn't been successful previously.

      Check out the envelope in the top right hand corner for a private message from me, and I'll see if I can get this resolved for you.

      Thanks,

      David_Bn

    • David_Bn's avatar
      David_Bn
      Icon for Forum Team rankForum Team
      3 months ago

      Thanks for coming through to me via our private messaging function DittonUser, and I'm pleased to have gotten this request resolved, as well as the secondary issue you were able to raise with me.

      Feel free to report back to our Community Forums if you experience any further issues or concerns with your account and our services.

      All the best,

      David_Bn