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nelsonkinn's avatar
nelsonkinn
Joining in
11 months ago

VAT Invoice

Please can I have VAT charges shown on all of my bills? I tried calling helpdesk but it disconnected me. Why isn't there an option under My Account to get VAT added? There are loads of requests on this forum to do the same (going back years) so it's not a surprise that customers want VAT invoices...it's wasting time for customers and VM

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  • Beth_G's avatar
    Beth_G
    Icon for Forum Team rankForum Team
    11 months ago

    Hi nelsonkinn

    Thanks for your post, welcome to the forums.

    Sorry to hear you've been struggling to get VAT invoicing set up. These are sent out separately from your normal bills, but I can get that set up for you and backdated if needed.

    I've dropped you a PM so I can take your details.

    Thanks!