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blaublaudaene's avatar
blaublaudaene
Joining in
7 months ago

VAT invoice issues

Hi

I just spent 45 min waiting in the chat and then another 45 min on the phone, getting moved around until eventually i got hung up on. What a mess!

I need something as simple as VAT shown on my bill - which i can see is a common issue!!!!!!!!

I need a VAT invoice that shows the VAT amount, for my accountant.

Please can someone from Virgin respond to me and advise how we make this happen.

Thank you.

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  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    7 months ago

    Hi blaublaudaene,

    Thanks for posting and welcome to our community 😊

    I'm sorry you've had some trouble getting VAT receipts. You'll just need your VAT registration number handy.

    I've popped you over a private message to get a few more details from you.

    Alex_Rm