Forum Discussion

ttonk81's avatar
ttonk81
Tuning in
8 hours ago

Upgrading to 2GB/2GB

I am currently on 2GB/200MB, but I want to upgrade the upload speed to 2GB also.
I can't find the option to upgrade the upload speed on my account, and any time I try to get a customer service rep to help, we end up going in circles.

Can anyone on here upgrade my account?

2 Replies

  • Ayisha_B's avatar
    Ayisha_B
    Icon for Forum Team rankForum Team
    3 hours ago

    Hello ttonk81,

    We don't deal with package changes via the Forums but our team on 0345 454 1111 will be more than happy to assist you.

  • Client62's avatar
    Client62
    Alessandro Volta
    5 hours ago

    Once again the mythical XGS-PON support team appear to have be disbanded !