Upgrading my current package
Rang the 0345 454 1111line to see if I could add a TV package to my existing broadband only account and was given a great price for “bigger” broadband, TV package including Sky Sports HD and Sky Cinema, however, the guy was pushing me to “sign up” there and then.
Having read the forums and knowing the way some of the sales staff seem to operate, I asked him to email the offer to my email address linked to my account but he said he couldn’t.
Thought that was a bit weird.
He rang me back today still trying to get me to sign up but again I refused to do so without seeing the offer in black and white.
So, my question is, shouldn’t ALL customers see a contract with the “deal” clearly set out before we buy an upgrade, at a rather good price I may add. Or is this pressure selling and we don’t get the cheap package at all??
Looking for an answer please so that I may switch over from Sky!!