Hi,
My contract is expiring soon and I want to see what any upgrades would cost.
Whenever I click on see your upgrades, I always see a message saying, if I want to upgrade or add TV to my broadband package I need to open a chat session.
Why can I not see any upgrade etc.?
When I go through the website, I cannot choose any offers because I already have a broadband contract.
Very frustrating.
VM will always want to "chat" to you, rather than just have you click on an upgrade. It's a better way to sell you something. It also gives you a chance to haggle over price, don't forget.
Hi Adduxi. Thanks for your comment. It is much appreciated.
I understand that i will still have to chat with VM to make the change but I still prefer to know what the general price is before having to make a decision on the spot when I have "the chat"
Forum TeamHi Saintsman57,
Thanks for reaching out to us with this and I'm sorry to hear about the frustration this has caused.
When it comes to the upgrades, there isn't a flat price as different packages have a range of price points and other parts of the package can affect the overall price. This is why we recommend that you contact us directly to see how any upgrades directly affect you and your pricing.
I too am not interested being bombarded with offshore sales gabble.
