DavidM9
6 hours agoJoining in
Unwanted package upgrade
I have received an e-mail from Virgin saying that following my enquiry they are upgrading my package (from 250 mb to 350 mb and phone to Volt). I never made an enquiry and am happy with my current package. The new package will increase the in cost from the next payment period and I do not want it and never entered a new contract.