Forum Discussion

djones230's avatar
djones230
Joining in
4 months ago

Unable to upgrade

Hi, I'm new to VM and joined on the 11th Aug. I want to make changes to my account but keep getting the below error. It's driving me mad as I just want to potentially add channels or upgrade speeds when I want. Please help!

 

2 Replies

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    4 months ago

    Hi djones230 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with making changes to your account. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina