Forum Discussion

Overthebluemoon's avatar
Overthebluemoon
Joining in
2 years ago

Unable to reset password - told email incorrect

What was the solution for this problem. I get emails from VM but can't login with that email as per other users. Really annoying.

3 Replies

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Overthebluemoon,

    Thanks for posting, and sorry to hear you're having some issues with your email. 

    Can you confirm if you're able to sign into your My Virgin Media account okay?

    Alex_Rm