Forum Discussion

EveD's avatar
EveD
Tuning in
6 hours ago

Unable to log in to Virgin Media account

I can't log in to my Virgin Media 02 account on my laptop. I get getting sent back to the Sign up / Register screen. 

Can someone advise please

Thank you.

 

4 Replies

  • benobbs's avatar
    benobbs
    Tuning in
    3 hours ago

    Same here caught in some sort of authentication loop. Seems only option is to call 0345 454 1111

  • Huwge's avatar
    Huwge
    Tuning in
    3 hours ago

    And checking around it's been going on for more than six months

  • Itshim's avatar
    Itshim
    Dialled in
    4 hours ago

    So am I,  tried asking all the  different  forums l can think of, but getting nowhere . What a surprise 

    • Huwge's avatar
      Huwge
      Tuning in
      4 hours ago

      Same here too, round and round on a constant loop, enter email, verify, sent to log in again, enter email, verify etc etc.

      This is on virgin TV go app

       Reading comments on the app via the play store, it seems this has been going since September at least!