Solved
Typo on email address
…when I was ordering a broadband package as a brand new customer. So I don’t have a confirmation or anything.
I’ve noticed others with similar issues in the past and this seems to be the smartest way to get help. Sorry if I’ve posted on wrong bit. Thank you 🙏🏻
Hello ShazWhat,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your order confirmation and email address on our system. I'd be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
