Forum Discussion

churcherbarbara's avatar
churcherbarbara
Just joined
23 days ago

TV Package

Good evening, could a member of the VM team please privately contact me with regards to adding a channel to our TV package?

Thanks

  • newapollo's avatar
    newapollo
    Very Insightful Person
    23 days ago

    Hi churcherbarbara,

    The forum team don't add channels/amend packages.

    Which channel are you wanting to add?  Unless it's an individual premium channel then you would need to take out the next higher TV package.  

    The individual Premium channels are MUTV, LFC TV and Baby TV

    The quickest way to add a channel to your package is to phone VM.  If you have a VM landline then it's a free call by dialling 150. You can also dial  0345 454 1111 which is a free call included in most call plans, as it's the same as dialling an 01,02,or 03 number, however on some calls plans you need to redial after 1 hour to keep it as a free call.    Channel changes placed over the phone are normally actioned straightaway.

    You can also sign into My Virgin Media to make channel/package changes  https://www.virginmedia.com/support/help/change-my-package/my-current-package/offers

    and sometimes add them by clicking on the apps shortcut on your set top box and selecting subscriptions.

    You can also contact VM via WhatsApp on 0780 3089 684

    Or you can contact VM on Social Media by either messaging 

    Facebook: https://www.facebook.com/virginmedia  or Twitter: https://twitter.com/virginmedia