Transferred out but still being charged
I left Virgin on 28th July. I was out of contract and gave 1 month's notice. They acknowledged I was doing this with 2 or 3 emails. But they have nonetheless been sending me demands for money (luckily I expected them to be useless so I'd cancelled the DD mandate, so they don't actually have my money). I have tried various ways of contacting them. The closest I have got was to cancel the account again, which will be effective 20th September. Meantime though I have had a further 3 emails about increasing amounts of payments.
How do I get Virgin to actually close my account and stop contacting me?
Steve
