Two days ago I ordered the upgrade to TNT Sports via the Black Friday offer. I've recevived an email confirming the order but it still has to be activated. Tried to call customer services but that only sends you on giant loop of non helpful bot questions. Tried for near on an hour to speak to a human before giving up.
Does anyone have any idea when these channels are supposed to be activated and also the best route in to actually speak to a human for help.
Have you rebooted your 360 to check if the TNT Sports channels have been activated?
If you ordered over the phone it's usually actioned straightaway. Any other method can take up to 10 working days (14 calendar days) as it's processed by a back office team who apply the deal. You should receive another email once the change has been made.
If you didn't order over the phone then if it hasn't been put in place once 14 calendar days are up, pop back and update this thread and a member of the forum team will be able check things further for you.
Thank you. I used the VM app so looks like I’m in for a wait probs Miss the first ashes test. Hopefully it will come through for the remaining test matches.
You could always try phoning and see if you can get TNT Sports for the same Black Friday price and then get it activated straightaway. 150 from a VM landline or 0345 454 1111 from any other phone
