Forum Discussion

Russellbuzz's avatar
Russellbuzz
Joining in
20 days ago

TNT sports billing

I recently received an email informing me eurosports was due to be removed on 28th Feb. I was told that if I upgraded to TNT sports VM would cover the cost until the end of my contract. Instead I'm being charged. Is anyone else experiencing the same issue? 

I'm can't get to chat with anyone at the moment but will be contacting them tomorrow.

  • Hey Russellbuzz,  thank you for reaching out and I am sorry to hear about your TNT issue, also a very warm welcome to the community.

    I can see you've spoke to somebody about this since the post, did they manage to help at all?

    • Russellbuzz's avatar
      Russellbuzz
      Joining in

      Thanks for your response.  They haven't answered the question about charges this moth but have told me it will sort itself out on next months bill. I'm waiting until I receive my next bill to see. Fingers crossed 🤞 

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Okay no problem, thanks for the update.

        Any issues do let us know and we will check this out.