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smbl's avatar
smbl
On our wavelength
2 months ago
Solved

TNT Sport end date incorrect

I took up the offer of a free TNT Sport add on in February this year as  a replacement for Eurosport. It was to end with my contract on 14th January 2026.  When the amended contract came through the end date was right but I was being charged £18 for TNT.

This was resolved with a Virgin rep via the community forum but unfortunately I didn't notice at the time that the revised amended contract had an end date of August 2026 for TNT. 

I would be very grateful to get this put right now.

  • Gareth_L's avatar
    Gareth_L
    2 months ago

    Thanks for your time smbl 

    Glad we've been able to check and reassure you about the contract.

    Please don't hesitate to message us again if you need anything else.

    Gareth_L

     

3 Replies

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    2 months ago

    Hello smbl.

    Thanks for your post regarding TNT Sports and the cost of £18.

    We can take another look at this for you and see what can be done this time around.

    If you don't mind, I'll need to send you a private message to pass security. 
    If you can check the envelope at the top right of your screen, that would be great. 
    Gareth_L

     

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    2 months ago

    Thanks for your time smbl 

    Glad we've been able to check and reassure you about the contract.

    Please don't hesitate to message us again if you need anything else.

    Gareth_L

     

  • smbl's avatar
    smbl
    On our wavelength
    2 months ago

    Thank you so much for your help with this. Great to have your assurance all is well.