Forum Discussion

Modsrule1976's avatar
Modsrule1976
Tuning in
6 months ago

TNT Removed

Despite having viewed TNT Sports in the last six months and having it included in my package, I'm being told I need to subscribe when I try to view any of the channels.

 

Any help appreciated.

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    6 months ago

    Hey Modsrule1976, thank you for reaching out and I am sorry to hear this.

    Have you done any renewal or changes to the account lately? 

    TNT sports is no longer included in any packages, only as an add one so if any changes have been made this will be why.

    Keep us updated. 

    • Modsrule1976's avatar
      Modsrule1976
      Tuning in
      6 months ago

      Hi Matt thanks for coming back to me, when I look at my package TNT shows under Maxit and isn't available as an add on.

      I did renew recently but went for a "same as your current package" option. There was no mention of removing TNT.

      Please advise how I get it readded.

      Thanks

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team
        6 months ago

        That is your current what it was before you upgraded.

        TNT is now an add on, we don't include it with the packages since last summer.

        Any upgrades or renewal would result in loosing TNT sports.

        If you check the paperwork you got once you upgraded / chosen what you wanted it will state what is in the package.