Forum Discussion

jabbott_78's avatar
jabbott_78
Joining in
5 months ago

Thinking of moving to Virgin

Been with sky 20+ years.

like the look of the virgin mega volt package with the gig broadband. Would like to speak to somebody but when I called (twice) I got through to somebody abroad and I really couldn't understand much of what they were saying and them me.

Is it possible to speak to a uk based agent. Can they call me? Failing that, I'll likely stay with sky.

 

thanks 

  • Just imagine for a moment if that is your experience as a prospective premium package customer what it must be like as a locked in customer. 

  • Hello jabbott_78

     

    It's great that you're interested in joining us, we'd love to have you with us. Welcome to the forums.

     

    We can't arrange a call via the forums but the best number to call on would be 0800 183 1234. We can't guarantee you speaking to a UK based agent as all of our calls are routed to the next available agent to reduce wait times.

     

    We also have these contact methods available here.