Forum Discussion

William15's avatar
William15
Joining in
3 days ago

System crash

All tv channels pixelating, had to switch tv off. Phone to 150 impossible and also seems to be on the blink. Can’t log into my account as it doesn’t recognise my details ,  Won’t let you check status as that’s crashed also…..what the hell is going in?????  

3 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Info below from Moderator Post <Here>

    Hi and sorry you're all experiencing pixelation issues across all channels and TV boxes. We're currently investigating the issue and hope to resolve it as soon as we can.
    Marking this post as solution for visibility only. 
    Update - Ticket Raised under F011955939

    EDIT - IT APPEARS TO BE FIXED NOW

    • Sabrina_B's avatar
      Sabrina_B
      Icon for Forum Team rankForum Team

      Hi William15 & richieboy 👋.

      Thanks for reaching out to us, sorry to hear of the TV issues that you have been facing, as newapollo (cheers mate) has said, we have had an outage in regarding our TV services but have since been resolved. Can you please confirm if your TV services has restored, can you also please also confirm if you are able to log into your online account also?

      Many thanks