Forum Discussion

354mm_f4's avatar
354mm_f4
Settling in
2 days ago

Still unable to login to account

Virgin have not resolved our issue we reported on Monday. We have been unable to login to our VM account and just get an error page, for over a week. Been through all the usual " gadget team solutions" nothing works and we have spoken to other customers having the same issue. VM have abandoned us, we don't know if they're working on the issue or simply don't care. Any suggestions anyone?

 

 

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    15 hours ago

    Hi 354mm_f4 

    Thanks for posting and welcome to the community. Sorry to hear you're having issues with the online account.

    I'll send you a PM now to assist further.