Forum Discussion

joshtheskipper's avatar
joshtheskipper
On our wavelength
4 days ago

Speeds

Virgin insist I am getting the full 1gb speeds but various other speed checkers ( pc-cable-router fast port) show only about 2/3 upload speed. How is that possible which is correct?

1 Reply

  • Client62's avatar
    Client62
    Alessandro Volta

    It is very important to distinguish between the speed of the service to the VM Hub and the performance of your kit.   Running a speed test only on your kit gives only part of the picture.

    Check the Service Speed vs. the speed of your kit.

    https://www.samknows.com/realspeed/

    Once the test begins click on: Run full test
    to include: Latency, Jitter, Packet loss & Upload speed

    The speed at the Hub should reflect your subscription.

    The same “Samknows Realspeed” tests are available as very handy
    apps for iPhone/iPad and Android mobile / tablets.