We are having WiFi issues and the hub has a solid red light on it. It looks like the other discussions point to an overheating issue so I have fully powered off for 20 mins, have also tried reset button at rear but still no improvement. Speed to the hub is fine and signal strength of the WiFi is good but speed down to as low as 2mb when tested. Could you assist please.
Forum TeamHi Eastonbuggy 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear about these issues with your Hub! It sounds like it may be best if we arrange a replacement for you ASAP.
I will need to confirm a few details via PM to offer further help. Please keep an eye out for a message in your Inbox (the top right corner of the page 📩).
We can return to this public thread with another update when possible. Thanks for your patience and co-operation in the meantime! 🌞
