Forum Discussion

Unknownentity's avatar
Unknownentity
Joining in
12 days ago

Sky sports/movies removal and other services

I am out of contract at the moment and I'm trying to remove services I no longer require. I'm currently on 1 gig, anytime chatter, 2 boxes and i have Netflix/TNT sports as add ons. I have been told I cannot get 125mbps, remove sky movies/sports even though i no longer watch them. I would also like the phone line to be removed as well, but I've been told none of this possible for some unknown reason. P.s my contract is rolling and I am paying 147, even though my Internet/phone barely work and it has been the case for about 6 or 8 months now. Thank you.

  • Lee_R's avatar
    Lee_R
    Forum Team
    11 days ago

    Hi Unknownentity thanks for posting and welcome to our community.

    Sorry to hear you've been unable to make your desired changes to your account. So that I can raise a complaint on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R