Johnpitt2
12 months agoOn our wavelength
Seriously miss sold a new contract
My contract was due to expire on the 26th March 2024. I was offered a new quote the price seemed reasonable and agreed to it until I realised my current contract had been cancelled immediately losing a whole month of football. Having decided this is not what I wanted. I have been trying for 3 weeks to get a resolution so within the new contract 14 day cooling off period I decided to cancel the deal and any future contract but I have been stonewalled and insulted. I love Virgin Media and have never been treated like this before I’m hard hearing and I have been left with anxiety.
kind regards
John