Secret to get virgin to respond - complaints
Hello, Went through process with Ombudsman due to repeated lies and false promises from Virgin. Found in my favour, but virgin had to apologise. Still waiting on this weeks later, no respons...
Forum Discussion
Hey WaitingForVM1,
Welcome to the Community Forums and thanks for the post.
Sorry to hear you have been having this ongoing problem, I would like to go about looking into this and helping in anyway that I can, for me to do so I will need to confirm some information from you via a private message.
Joe
Hi Joe,
Is there no way of providing a direct dial? As this saves virgin lying to me.