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Vanessamckie's avatar
Vanessamckie
Joining in
8 months ago

Returning x2 hubs

I have x2 hubs to return but I had an accident so I too can't go to the nearest yodel pick up point. How can I return the hub as requested by virgin. I am very concerned about being billed. Can someone assist me please?

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  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    8 months ago

    Hi Vanessamckie,

    Thank you for your post and welcome to our community forums. We're here to help.

    We appreciate you reaching out and bringing this to our attention. I'm going to send you a private message shortly so we can assist you further with this. Please respond to that when you can.

    Thanks,