Renewed no contract yet.
Hi my current contract expires on 16th Jan 2025, last month I renewed online on my Virgin account got the pre contract and Your Virgin Media order confirmation email that was back on 13th December 2...
Forum Discussion
Hey Ry3nlnator, thank you for reaching out and I am sorry to hear you've not got your new contract yet.
Just to confirm this deal has already started for you currently?
You can see this new contract on your online account here
Any issues finding it let us know.
Sorry I just checked it seem to show the correct information now with Gig1 but the contact listed on my account is still the previous soon to expire one.
How odd, so this is showing all the correct information but not the right contact?
So everything is listed correctly and showing what you should be getting with your contract right?
It's seem to be correct can't tell for sure since the my package page on my VM doesn't list TV add-on but it probably is correct since my 2nd mini 360 box and TNT sports is still working.
If I go to view contact on my VM the contact listed is 17th July 2023 that is a update contact from the original when volt was enabled and got upgraded from 250 to volt 350.
Sounds like it all correct, I know with online orders they take a while to update.
Around 14 working days, but I will send you a DM to make sure.