Forum Discussion

hamant117's avatar
hamant117
Tuning in
8 months ago

Reissuing an expired cheque

Hi,

I have just found an expired cheque, dated 12/2021, which has not been cashed. How do I go about getting this cheque reissued. I am no longer a Virgin Media customer. 

Many thanks.

3 Replies

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    8 months ago

    Hi hamant117, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks, 

  • Lynn259's avatar
    Lynn259
    Joining in
    10 days ago

    Hello, 

     

    I need help for a cheque reissue from years ago, how do i do this please. Contacting virgin for help has been one of the most frustrating things I've had to do, no help what so ever. 

    please advise how i can have this actioned. I have the cheque if copies are needed. Thank you 

    • Vikki_M's avatar
      Vikki_M
      Icon for Forum Team rankForum Team
      10 days ago

      Hi Lynn259,

      Thanks for your post and welcome to our community.

      Just to clarify for us please, is this connected to a former disconnected account?

      Was a cheque received but not cashed at the time?

      Please pop back to us when you can.