Hammers777
11 months agoJoining in
Refund / credit not been applied fon account
I was due a credit of £10 that was supposed to be applied on my account due to the hassle of getting nbr witheld as gesture of good will after talking to one of the useless advisers on the WhatsApp chat but surprise surprise as usual have been lied to by Virgin overseas dept who have no clue what they are actually doing.
Screen shots supplied below. Case complaint ref C-2901241572
I do not see any credit at all that has been applied and I think due to more poor service from Virgin I think this should now increase to £20 tbh.
So Virgin where is it?