Reducing package
Contact is ending and I’m trying to get a reduced speed. But the price I’m been offered is to much. Is there no offers for loyal customers . Can someone please help . I don’t want to leave but it’s looking likely that I will
Forum Discussion
2 Replies
- Gareth_L
Forum Team
Hello Candyqueen50.
Sorry, we're unable to deal with any package changes, contracts, etc on our community.
We do have alternative contact options, which we have listed below.
Call: 150 from a Virgin Media Landline or 03454541111 from any other phone.
WhatsApp: 07803089684
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmediaGareth_L
VM Mods here don't deal with Contract pricing. You need to ring in and speak with Retentions. If you have the prices of alternate ISP's to hand, use this to negotiate a better price. If nothing is forthcoming, then leave. You will not get any "loyal customer" pricing.
