Forum Discussion

Meh23's avatar
Meh23
Joining in
6 months ago

Reactivation of Services

Forgot to change my bank account info with VM which I totally get is my fault. Services restricted due to unpaid bill. Again my fault. 

Paid balance today & it said services would reactivate within 10 mins. Thought great. It’s been over an hour and still not reactivated. Bit of false advertising there Virgin!! 

  • John_GS's avatar
    John_GS
    Forum Team
    6 months ago

    Hi Meh23 

    Thanks for posting and welcome to the community. Sorry to hear of this dispute.

    I'll send you a PM now to assist further.