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Alexf1's avatar
Alexf1
Just joined
9 months ago

Re: Urgent help needed. Moved house, bill gone up by over £100 a month - told VM i was moving house

This exact issue happened to me. I moved out my house after paying for 12 consecutive months as a student just to find I now have a £100 bill which I cannot pay even after I’ve moved out for nearly 3 months

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  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    9 months ago

    Hi Alexf1

    Thanks for your post and welcome to our community. 

    I'm sorry to hear you've received an unexpected bill since moving home.

    I'd be happy to take a look at this for you to see what's happened :).

    I'll send you a private message now. 

    Please look out for the envelope in the top right of the page and pop back to me when you can.