Forum Discussion

hughjude's avatar
hughjude
Tuning in
2 months ago

Re: TNT removed without any notification

I'm in the same position and I didn't get any notification. I agree with everything that Stephenbough has said including leaving Virgin Media. This is an issue where either Virgin are not telling the truth, or a great many customers are very stupid. I don't think I am, nor any of the others who have complained. This is an issue that Virgin has handled extremely badly and about which its employees are engaging in covering up. I will also be complaining as when I negotiated a new deal I was given no notification- my agreement was gained either fraudulently or through negligence. Though I wouldn't be surprised if the Virgin staff I dealt with didn't know what was going on either.

  • Steven_L's avatar
    Steven_L
    Forum Team
    2 months ago

    Hello hughjude,

    Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your package. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L