Forum Discussion

Gibbo1822's avatar
Gibbo1822
Just joined
2 months ago

Re My Virgin media account/app

Hi

I need to amend my mobile number on my Virgin media account. There does not seem to be an option to do this ? I only have broadband with you.

Also, I am an O2 customer and would like to check that my account reflects both for Volt benefits.

Thank you.

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    2 months ago

    Hi Gibbo1822 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues with changing your contact details. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina