Forum Discussion

FedUp32's avatar
FedUp32
Joining in
2 years ago

Re: Can't see my bill at all

Same problem here. Virgin are quick enough to take your money but unable to provide a basic service like enabling you to look at your own bill.

  • Reece_MH's avatar
    Reece_MH
    Forum Team (Retired)
    2 years ago

    Hi FedUp32 👋

    Thanks for posting and welcome to the Forums.

    I'm deeply sorry to hear you're experiencing problems viewing your bills online. Can you expand further on what happens when you attempt to view your bills, so we can get a clearer picture of the problem?

    Are you also able to check to see if you can view the bills on a browser or the My Virgin Media app? If you see any errors, please send us a screenshot, so we can assist.

    Thanks,