Promise to pay - still suspended acct

Posted last week saying I had been diagnosed with pre cancerous cells of the uterus and needed broadband due to extremely limited phone signal in my flat. 

Arranged a promise to pay on here. What happens at 1am? Virgin still suspends my service. 

I cannot wait to leave this company for Sky. I was originally open to cancelling the switch until I was out of contract but now I am absolutely done with you as a company. I truly hope you go bankrupt.