Forum Discussion

emilynib's avatar
emilynib
Joining in
6 months ago

Problem with switching to e billing

I have tried to switch to e billing on the app, on my account and even tried to call but still no joy. I see a lot of people have the same issue. No one asked me when I set my account up and I definitely don’t want to pay £1.75 for a paper bill 

Marie 

  • Hi emilynib 

    Welcome to our community forums and thank you for your first post. Sorry to hear you are having issues switching to e-billing. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

    Thanks,