Hi HMacbeth,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're super happy to hear you've had such a great experience. This is something we can help with.
We'll need to confirm some details with you to access the account and locate the person you're speaking about so I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,