Poor Customer Service
Contacted customer service online, gave them my mobile for WhatsApp conversation. Completed all security details that was at 17:17 managed to get someone to acknowledge my issue (a price hike of £70 ...
Forum Discussion
Hi dawnhlta
Thank you for your post and welcome to our community.
We are sorry for the wait time on the WhatsApp service.
If preferred, the team can also help over the phone with package reviews.
Please call 150 from a Virgin Media Landline or 0345 454 1111 from any other phone.
Please let us know how you get on.