Pensioner paying almost £80 for landline and a few TV channels. No offers ?
My dad (82) is paying nearly £80 for his landline and a couple of extra TV channels. I tried to get him a better deal from virgin just a few years ago and was told there was non on offer at that time, but they'd be coming soon. Nothing happened, so he kept paying even as your prices went higher.
He's just had an operation, not feeling too well, and he's just had his winter fuel allowance stopped too. So he's not in the mood to haggle prices over the phone for hours (to probably be told no).
What's the best thing for him - cancel virgin altogether and go elsewhere? Or should he cancel virgin and get his wife to start a new contract ? What would her price be for home phone and telly as a new customer? They don't use the internet.
shazz wrote:but we would want it sorted fast,
Much then depends whether you want a quick solution, or a good solution. The outcome may well not be the same - rushing into a re-contract negotiation could well leave you unprepared.