Paying a historic defalted account
I had virgin media for a few months in 2020. Extremely poor service in every way. After weeks of trying to cancel and got no where, I cancelled the direct debit as went straight back to sky with my tail between my legs.
4yrs later mortgage applications declined because this humble company (virgin) defaulted the account.
So now I find myself trying everyday to try and pay this default and still after all these years I cannot speak to anyone.
How the he'll do I pay this account off if I don't have an account and yous make it soo hard to speak to anybody. A communications company for God's sake.
I'll place a notice of correction on there and explain you won't take payment and fail to communicate.
Remember, I don't have an account or any details of an account and I don't wish to sign up for anything.
I just want to pay the defaulted balance and then forget the company exsists.
Thanks.