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benlumsden's avatar
benlumsden
Just joined
8 days ago

Past Live Chat Transcript Request

I had a Live Chat conversation on Friday 18th April 2025 with a VM agent that I wish to retrieve. 

Essentially, they had promised certain conditions would be upheld and unfortunately, this is proving to be untrue.

Could I get some help with this please?

2 Replies

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team

      Hello benlumsden,

      Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your account at the moment. 

      As goslow has advised, you would need to raise a DSAR request to have the information that you require. You can raise that request here.

      Kind Regards,

      Steven_L